Check availability and book online
Search

Privacy Policy — Summary

Short version: We make sure that your data is handled in a way which complies with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and any other relevant legislation. ✅


Who we are

In this document, “we” refers to BINNG's Bouncy Castles and its representatives. “You” refers to visitors to our website and our customers.


Who is responsible for your data? 👤

Our data protection officer and company owner is Aaron clark. The data protection officer is responsible for making sure that your data is stored and processed safely. You can contact them at info@binngsbouncycastles@co.uk.


Why we process and store your data

We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as a Business Category. This includes your name, contact details, and IP address. We also need to store your details for tax and insurance reasons.

  • We only store or process data you give us directly.
  • We only collect data needed to run our business and deliver services.

How long we keep your data ⏳

We may need to keep your personal details for up to 7 Years after you were a customer of ours, for tax and insurance purposes. After this date your data will be anonymised, unless you have opted in to receive ongoing communications from us.


Who has access to your data

Our data protection officer manages access to the personal data we store. Generally, only the data protection officer and authorised members of staff will access your data.

Some services we use will also store a copy of your data, for example:

  • Booking Online Ltd (website provider)
  • Fastmail (email provider)
  • Social media platforms if you contact us there

We do not sell or give your data to any third parties for their marketing purposes.


When we may share your data

We reserve the right to share your personal data with other third parties if required for legal reasons. Examples include:

  • Insurance claims
  • Tax audits
  • Preventing fraud or complying with a court order

Your rights

Access your data 🔍

You have the right to request details of any data we store about you. We can send a copy to the email address you provided when using our services.


Right to deletion 🗑️

If you were previously a customer, we might need to retain some data for tax or insurance reasons. Otherwise we will comply with deletion requests as far as possible.


Marketing preferences

You can opt in or out of marketing at any time by clicking the link at the bottom of our emails or by contacting us through other means.


Cookies and website tracking 🍪

Our website stores cookies on your browser to allow you to place an order with us. These cookies are temporary and cannot be used to identify individual visitors. Third parties may also set cookies (for example, Google Analytics). Third parties have their own cookie policies.


Complaints and regulator

If you have an unresolved problem with our use of your data you can contact the Information Commissioner’s Office (ICO), the UK authority for data protection.


Last updated: this policy outlines how BINNG's Bouncy Castles handles personal data. We take data protection seriously and review this policy regularly. 🔒